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Safely Caring For Loved Ones

4/8/2020 (Permalink)

According to the CDC most people who get sick with COVID-19 will have only mild illness and may decide to recover at home. Care at home can help stop the spread of COVID-19 and help protect people who are at risk for getting seriously ill from COVID-19.

Here are steps to follow to help car for your loved ones and to remain safe. 

Provide symptom treatment

  • Make sure the sick person drinks a lot of fluids to stay hydrated and rests at home.
  • Over-the-counter medicines may help with symptoms.
  • For most people, symptoms last a few days and get better after a week.

Prevent the spread of germs when caring for someone who is sick

  • Have the person stay in one room, away from other people, including yourself, as much as possible.
    • If possible, have them use a separate bathroom.
    • Avoid sharing personal household items, like dishes, towels, and bedding
    • Have them wear a cloth face covering (that covers their nose and mouth) when they are around people, including you.
    • It the sick person can’t wear a cloth face covering, you should wear one while in the same room with them.
    • If the sick person needs to be around others (within the home, in a vehicle, or doctor’s office), they should wear a cloth face covering that covers their mouth and nose.
  • Wash your hands often with soap and water for at least 20 seconds, especially after interacting with the sick person. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth.
  • Every day, clean all surfaces that are touched often, like counters, tabletops, and doorknobs
    • Use household cleaning sprays or wipes according to the label instructions.
  • Wash laundry thoroughly.
    • If laundry is soiled, wear disposable gloves and keep the soiled items away from your body while laundering. Wash your hands immediately after removing gloves.
  • Avoid having any unnecessary visitors.
  • For any additional questions about their care, contact their healthcare provider or state or local health department.

For more information on COVID-19 and how best to improve your mental wellbeing during these uncertain times visit the Centers for Disease Control  website. 

All of us here at SERVPRO of Newton / Wellesley want you and your loved ones to stay safe and know that we will make it through this together!

Types Of Water Damage

4/7/2020 (Permalink)

Not all water damage is the same. There are three possible categories which identifies the cleanliness of the water that has caused the damage to your Needham, MA residential or commercial property. The three categories are as follows:

Category 1 Clean

Category 2 Gray Water

Category 3 Black Water

Category 1—Clean Water

A building damaged by clean water or treated water is the least contaminated type of water damage. By definition, clean water is “clean” because it likely poses no substantial risk to human health. The source of clean water normally does not contain microbes in concentration or kind that would pose substantial health threats. For clean water to remain in the “clean” category, it must not come into contact with structure or materials that would result in harmful microbial contamination. Given enough time, clean water damages can produce reservoirs of microbes. The longer clean water is present in a structure, the more likely conditions will develop where microbes (such as bacteria and fungi) grow rapidly and attack human health. High humidity increases the concentrations of bacteria and fungi in the air. Warm temperatures allow microbe colonies to expand.

Category 2—Gray Water

Gray water contains a significant level of contamination that could potentially threaten human health or cause discomfort. Clean water damages can develop higher levels of contamination and become gray water damages if not removed promptly. Over time, water becomes more contaminated with biological contamination, and the danger to human health increases. Spores from fungi and bacteria can be inhaled, causing allergies or disease. Water is also classified as gray water when contaminated with chemicals or other types of matter.

Category 3—Black Water

Black water is the most contaminated type of water damage and, therefore, the most threatening to human health. Contaminants include not only human waste products, but also dangerous chemicals. Black water situations always contain pathogens, which are disease-causing agents, such as bacteria, fungi, viruses, and even parasites. Being exposed to microbes from black water can result in infectious diseases, allergies, and toxic poisoning. Viruses can grow and multiply only in living cells. Sewage contains hundreds of viruses that can be transmitted to humans by hands contacting the mouth, by inhaling airborne viruses, and by ingesting contaminated foods and liquids. Once infected, humans can suffer diarrhea, infections of the respiratory tract, eyes, stomach or intestines. Sewage contains the hepatitus A virus that causes inflammation of the liver. Parasites are organisms living on or in another organism. Sewage may contain parasites such as the tapeworm that lives in human intestines. The helminth worm, one of various parasites in sewage, can cause intestinal disease in humans. Bacteria found in sewage are extremely virulent and able to overcome our bodies’ defenses. Such bacteria as Salmonella and E. coli release poisonous toxins as their cells die and cause health problems like diarrhea and food poisoning. Unprotected restoration professionals and building residents are at risk since bacteria are dispersed into the air when sewage-contaminated materials, particularly carpet, are extracted. 

When your Needham, MA residential or commercial property suffers water damage call the experts at SERVPRO of Newton / Wellesley. We will make it "Like it never even happened."

Commercial Flood Restoration

4/7/2020 (Permalink)

SERVPRO of Newton / Wellesley specializes in storm and flood damage restoration.  When your Thompsonville, MA commercial property suffers significant water damage you need immediate action. Our certified technicians are on call 24 hours a day, every day of the year, including holidays. They use professional grade equipment to restore your commercial property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Middlesex county, we can scale our resources to handle a large storm or flooding disaster. We have multiple Disaster Remediation Teams with access to a fleet of vehicles and two warehouses with over 4,000 square feet of equipment ready to be transported to a large loss job site.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Immediate response is crucial to mitigating structural and content damage. It will also reduce both the recovery time and cost. When your Thompsonville, MA commercial property suffers water damage call the experts at SERVPRO of Newton / Wellesley at (617)-332-9000. We will make it "Like it never even happened."

SERVPRO Is Here To Help During This Time Of Need

4/7/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

For more information on COVID-19 and how best to improve your mental wellbeing during these uncertain times visit the Centers for Disease Control  website. 

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Newton / Wellesley, (617) 332-9000

All of us here at SERVPRO of Newton / Wellesley want you and your loved ones to stay safe and know that we will make it through this together!

Make Your Own Mask

4/6/2020 (Permalink)

The unprecedented times we find ourselves in are ever evolving. As the experts become more knowledgeable about the coronavirus and how it spreads their guidelines for all of us to remain safe evolves too. The latest update occurred over the weekend, and in case you missed it, here it is.

The CDC continues to study the spread and effects of the novel coronavirus across the United States.  We now know from recent studies that a significant portion of individuals with coronavirus lack symptoms (“asymptomatic”) and that even those who eventually develop symptoms (“pre-symptomatic”) can transmit the virus to others before showing symptoms.  This means that the virus can spread between people interacting in close proximity—for example, speaking, coughing, or sneezing—even if those people are not exhibiting symptoms.  In light of this new evidence, CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission.

For more information on COVID-19 and how best to improve your mental wellbeing during these uncertain times visit the Centers for Disease Control  website. 

For an instructional DIY video on how to make your own cloth mask click here.

All of us here at SERVPRO of Newton / Wellesley want you and your loved ones to stay safe and know that we will make it through this together!

Helping Your Children Cope With Stress

4/3/2020 (Permalink)

The stress caused by these difficult times can be difficult, especially for children. Children and teens react, in part, on what they see from the adults around them. When parents and caregivers deal with the COVID-19 calmly and confidently, they can provide the best support for their children. Parents can be more reassuring to others around them, especially children, if they are better prepared.

Not all children and teens respond to stress in the same way. Some common changes to watch for include

  • Excessive crying or irritation in younger children
  • Returning to behaviors they have outgrown (for example, toileting accidents or bedwetting)
  • Excessive worry or sadness
  • Unhealthy eating or sleeping habits
  • Irritability and “acting out” behaviors in teens
  • Poor school performance or avoiding school
  • Difficulty with attention and concentration
  • Avoidance of activities enjoyed in the past
  • Unexplained headaches or body pain
  • Use of alcohol, tobacco, or other drugs

There are many things you can do to support your child

  • Take time to talk with your child or teen about the COVID-19 outbreak. Answer questions and share facts about COVID-19 in a way that your child or teen can understand.
  • Reassure your child or teen that they are safe. Let them know it is ok if they feel upset. Share with them how you deal with your own stress so that they can learn how to cope from you.
  • Limit your family’s exposure to news coverage of the event, including social media. Children may misinterpret what they hear and can be frightened about something they do not understand.
  • Try to keep up with regular routines. If schools are closed, create a schedule for learning activities and relaxing or fun activities.
  • Be a role model.  Take breaks, get plenty of sleep, exercise, and eat well. Connect with your friends and family members.

Learn more about helping children cope.

Reduce stress in yourself and others

Sharing the facts about COVID-19 and understanding the actual risk to yourself and people you care about can make an outbreak less stressful..

When you share accurate information about COVID-19 you can help make people feel less stressed and allow you to connect with them.

Learn more about taking care of your emotional health

For more information on COVID-19 and how best to improve your mental wellbeing during these uncertain times visit the Centers for Disease Control  website. 

All of us here at SERVPRO of Newton / Wellesley want you and your loved ones to stay safe and know that we will make it through this together!

Coping With Stress

4/1/2020 (Permalink)

It is hard not to be overwhelmed with the abundance of information there is regarding the unfathomable reality we are all facing. We have all done our best to educate ourselves with the causes and symptoms of the coronavirus. Unfortunately, the vast majority of information focuses on the impacts to our physical health and safety and how to slow the spread of the virus.

While the oceans of information and changes we are making are necessary they may be having a negative impact to our collective mental well being. Fear and anxiety about a disease can be overwhelming and cause strong emotions in both adults and children. Coping with stress will make you, the people you care about, and your community stronger.

Everyone reacts differently to stressful situations.  

How you respond to the outbreak can depend on your background, the things that make you different from other people, and  the community you live in. People who may respond more strongly to the stress of a crisis include

  • Older people and people with chronic diseases who are at higher risk for COVID-19
  • Children and teens
  • People who are helping with the response to COVID-19, like doctors and other health care providers, or first responders
  • People who have mental health conditions including problems with substance use

Stress during an infectious disease outbreak can include:

  • Fear and worry about your own health and the health of your loved ones
  • Changes in sleep or eating patterns
  • Difficulty sleeping or concentrating
  • Worsening of chronic health problems
  • Increased use of alcohol, tobacco, or other drugs

Taking care of yourself, your friends, and your family can help you cope with stress. Helping others cope with their stress can also make your community stronger.

Things you can do to support yourself

For more information on COVID-19 and how best to improve your mental wellbeing during these uncertain times visit the Centers for Disease Control  website. 

All of us here at SERVPRO of Newton / Wellesley want you and your loved ones to stay safe and know that we will make it through this together!

Are You At Risk

3/31/2020 (Permalink)

Buoy Health, a Boston-based startup and MassChallenge HealthTech 2019 alum, has developed an AI health assistant application that helps consumers get real-time information about symptoms and triages them to the appropriate care. 

"In light of the coronavirus outbreak, the startup [updated] its AI algorithm to properly screen for coronavirus. Learn more about the work they are doing to combat the coronavirus."

Buoy has entered a partnership with the state of Massachusetts to promote Telehealth services and provide its residents with additional tools to assess their risks for COVID-19. The Baker Administration announced the launch of Buoy Health’s new online resource for residents to check their symptoms and connect with the appropriate health-care resource.

It is important to note that the tool does not replace emergency medical care. However, the application may be used as a support for residents during the COVID-19 outbreak to connect them. Buoy Health’s online 24/7 tool is free for Massachusetts residents and uses current COVID-19 guidance from the CDC and Massachusetts Department of Public Health. Visit Buoy.com/mass to learn more and use the tool. 

For more information on COVID-19 and how best to protect yourself and others around you visit the Centers for Disease Control  website. 

All of us here at SERVPRO of Newton / Wellesley want you and your loved ones to stay safe and know that we will make it through this together!

Socializing While Distancing

3/27/2020 (Permalink)

Given the current situation regarding the coronavirus, the Federal and Local Government’s recommendations against large gatherings and the CDC advocating the practice of social distancing to us all, most of us find ourselves confined to our homes. We at SERVPRO of Newton / Wellesley understand practicing social distancing from friends and loved ones, while paramount during these uncertain times, is not necessarily easy. We have compiled a list of free applications that everyone can use to socialize while distancing.

FaceTime

FaceTime is Apple's proprietary video calling app. If you have an iPhone, iPad or Mac, it operates seamlessly, letting you start a video chat with any of your contacts. In 2018 Apple also added a Group FaceTime option, allowing you to chat with up to 32 people at once.

What'sApp

What'sApp is owned by Facebook and works on both Android and iOS devices. You can use it to send messages, or make video or audio calls. Its global popularity makes it a great option for keeping in touch with family and friends worldwide.

Skype

Skype is owned by Microsoft and is available for iOS, Android, Windows and Mac. It offers video and audio calling, supporting up to 50 people on the same audio call (the number of video callers depends on what device you're using).

Zoom

Zoom offers video and audio conferencing, chat and webinar features across mobile devices, desktops, phones and room systems. It offers a free basic tier that allows you to host up to 100 participants and unlimited one-to-one meetings. Parents of school age children may already have downloaded this app as Zoom appears to be the top choice for most school districts to host online classrooms.

For more information on COVID-19 and how best to protect yourself and others around you visit the Centers for Disease Control  website. 

All of us here at SERVPRO of Newton / Wellesley want you and your loved ones to stay safe and know that we will make it through this together!

How To Protect Others

3/26/2020 (Permalink)

These are difficult times we find ourselves in. The impacts to our clients and communities are unprecedented! The best course of action for us all to take is to be as informed as we can at this time. We at SERVPRO of Framingham plan on doing our part to keep our clients and communities informed.

The CDC recommends the following steps to take to protect others;

  • Stay home if you are sick, except to get medical care. Learn what to do if you are sick.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
  • If you are sick: You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.
  • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.
  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

For more information on COVID-19 and how best to protect yourself and others around you visit the Centers for Disease Control website. 

All of us here at SERVPRO of Newton / Wellesley want you and your loved ones to stay safe and know that we will make it through this together!